Liverpool Partnership > Case Study

How we helped the Anfield facilities team with our Targeted Hygiene approach

We worked closely with the operations team at Liverpool F.C. (LFC) to help implement our Targeted Hygiene approach. As LFC’s Official Cleaning and Disinfectant Partner, we helped make their facilities safe and healthy in a sustainable way.

Installed throughout the iconic Anfield ground, our highly visible hand hygiene programme helped the LFC facility team to target potentially high-risk moments of germ spread, helping to breaking the chain of infection.

We have been delighted to hear that the programme has helped support changes in hygiene behaviours at the facility – hear how from the people on the ground at Anfield…

PHIL EAGAN, Stores Manager

“Since partnering with SC Johnson Professional, our hand hygiene provision is a lot more ‘in your face’. It’s in many important key locations and feedback has been really positive. 

“The foam format is very popular; it’s efficient and quicker to dry, where previous products we’ve used often left an oily or sticky after feel.”

PAUL CUTTILL, VP of Stadium Operations

“On match day, around 54,000 people will access Anfield. With that in mind, safety, health and wellbeing is paramount.

“The hand sanitiser systems are well-used as people enter and move through the building – and when it came to installation, we worked really closely with the SC Johnson Professional team to identify the necessary placement areas. Since the installation, we’ve seen a really significant shift in people’s behaviours – the new approach to hygiene is something that will be embedded in Anfield life.”

ALISON LAMB, Stadium Tours & Museum Manager

“The partnership with SC Johnson Professional has been really helpful in terms of training. They supported us in terms of encouraging staff to use hand hygiene products frequently, as well as our tour guests – this is something that is really important in my role, as I work hard at making sure tour routes are safe and sound.

“Having the product positioned in the right places along the tour route enables our 100+ tour guides to lead by example and encourages visitors to use it as well.” - Alison

STEVE NEWTON, Operations Manager For The Museum & Tours Centre

“On an average day at Anfield, we can welcome upwards of 500 fans and it’s really important for us to ensure our visitors feel safe. This is where the partnership with SC Johnson Professional came in – they helped us locate hand sanitisers in key and prominent locations.

“I have seen a huge difference operationally, especially from a cost effective point of view. There is a lot less product wastage, thanks to the foam format – previously, surfaces needed much more frequent cleaning down.” - Steve

VIDEO SECTION

  • LFC Video Screenshot ANF014

    Helping to create safe and healthy facilities at Anfield

    In this video, VP of Stadium Operations Paul Cuttill talks about helping to create safe and healthy facilities at Anfield.
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  • Liverpool Case Study Video Phil Eagan - Stores Manager

    Bringing Targeted Hygiene to life at Anfield with stores manager Phil Eagan

    Managing facility teams that move, store and manage the site 7 days a week, 24-hours a day, Phil Eagan has eyes on everything that comes in and out of Anfield operations-wise.
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  • LIverpool Case Study - Q&A with Anfield's People

    Targeted Hygiene: a Q&A with Anfield's people

    In this video, Steve Newton, Operations Manager for the Museum and Tours Centre, and Alison Lamb, Stadium Tours & Museum Manager explain how the Targeted Hygiene approach was implemented at Anfield.
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  • ANF012

    Helping drive behaviour change in facilities with our Targeted Hygiene Programme

    In this video, we hear from the Anfield operations team on how #TargetedHygiene helped drive behaviour change in Anfield's facilities.
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  • ANF013

    How we're helping to break the chain of infection at Anfield

    In this video, we caught up with some of the people responsible for hygiene at Anfield.
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  • ANF016A

    Q&A: Implementing Targeted Hygiene at Anfield

    Steve and Alison talk us through how many people visit Anfield each day, as well as the impact SC Johnson Professional’s products have had on helping keep the facility safe for these people.
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  • Learn about how we've implemented Targeted Hygiene at Anfield

    Learn about how we've implemented Targeted Hygiene at Anfield

    In this video, we hear from the LFC operations team about working together to implement our Targeted Hygiene programme.
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  • Hand hygiene infrastructure at Anfield

    Hand hygiene infrastructure at Anfield

    Hear from Anfield’s operations team and find out how they have approached hand hygiene in a facility which welcomes many thousands of people weekly.
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  • Product feedback from our Targeted Hygiene users at Anfield

    Product feedback from our Targeted Hygiene users at Anfield

    Essential products are a key part of our Targeted Hygiene Programme; our LFC interviews give an insight into what Anfield's users thought.
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