On December 31, 2019, the WHO China Country Office was informed of cases of pneumonia of unknown etiology (unknown cause) detected in Wuhan City, Hubei Province of China. A novel coronavirus (2019-nCoV) was identified as the causative virus by Chinese authorities on January 7, 2020. 

    Coronaviruses (CoV) are ‘enveloped viruses’ belonging to the subfamily Coronavirinae in the family Coronaviridae that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV).

    A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans.  Coronaviruses most commonly spread from an infected person to others through:

    • the air by coughing and sneezing
    • close personal contact, such as touching or shaking hands
    • touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands
    • rarely, fecal contamination



    There are currently no vaccines available to protect against human coronavirus infection. WHO’s standard recommendations for the general public to reduce exposure to and transmission of a range of illnesses are as follows, which include hand and respiratory hygiene, and safe food practices:

    • Frequently clean hands by using alcohol-based hand rub or soap and water
    • When coughing and sneezing, cover mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash hands
    • Avoid close contact with anyone who has fever and cough
    • If you have fever, cough and difficulty breathing seek medical care early and share previous travel history with your health care provider
    • When visiting live markets in areas currently experiencing cases of novel coronavirus, avoid direct unprotected contact with live animals and surfaces in contact with animals
    • The consumption of raw or undercooked animal products should be avoided. Raw meat, milk or animal organs should be handled with care, to avoid cross-contamination with uncooked foods, as per good food safety practices.



    As a refresher on proper handwashing techniques using soap and water, please reference our hand washing video. To see SC Johnson Professional handwash and hand sanitizer options visit our website.   

    It is important to note that under Health Canada regulations, it is prohibited to discuss or promote antiviral claims for hand sanitizers or hand cleansers in Canada without agency approval.  SC Johnson Professional hand sanitizers and hand cleansers have not been tested against this strain of coronavirus. 

    You can learn more about the 2019-nCoV outbreak at Health Canada and WHO websites.

    Download a PDF version here: Technical Bulletin

  • BRANTFORD, ON – December 5, 2019 - Refresh™ Foam Soap by SC Johnson Professional has been named the winner of the 2019 ISSA Innovation Award in the Cleaning Agents category. Voted on by cleaning-industry distributors, building service contractors and in-house service professionals, the Refresh™ Foam Soap was selected among six other cleaning agents as a leading innovative product for 2019.

    Formulated with one of the mildest preservatives and added skin conditioners, SC Johnson Professional’s Refresh™ Foam Soap line was designed to elevate the handwashing experience. SC Johnson Professional’s Refresh™ foam soaps contain signature fragrances and were developed based on input from facility owners, cleaning professionals, fragrance experts and users. The mild preservatives and added skin conditioners make SC Johnson Professional’s Refresh™ foam soaps pleasant on the hands and suitable for all ages.

    Refresh™ Foam Soap line is available in a range of new signature fragrances and fragrance-free options, such as Refresh™ Azure – Fresh Apple; Refresh™ Rose – Enchanted Rose;  Refresh™ and Refresh™ Clear – Fragrance-Free and Dye-Free, in cartridge sizes from 1-L to 2-L. Just one pump removes more than 99 percent of dirt and germs when used properly.

    The ISSA Innovation Award program recognizes the industry’s most revolutionary products and services as voted on by cleaning-industry professionals. Voting took place on from Aug. 2 to Nov. 15, 2019.

    For more information on SC Johnson Professional’s Refresh™ products, visit

  • From invention to perfection, SC Johnson Professional’s Refresh™ foam soap is better than ever

    BRANTFORD, ON. — September 24, 2019 – SC Johnson Professional Canada today announced the relaunch of its Refresh™ foam soap line, with new formulations designed to elevate the handwashing experience. Available in a range of new signature fragrances and fragrance-free options, just one pump removes over 99 percent of dirt and germs, when used properly.

    “Refresh products are designed to deliver a pleasant experience to encourage hand washing,” said Mike Flagg, head of SC Johnson Professional’s North American business. “Developed based on input from facility owners, cleaning professionals, fragrance experts, and users, our new foam soaps with signature fragrances have been reformulated with one of the mildest preservatives and added skin conditioners, making them pleasant on the hands and suitable for all ages.

    “It’s the soap handwashers will love from a brand they can trust,” Flagg added.

    As part of a comprehensive hand care program, effective hand washing can help reduce illness, absenteeism and associated costs by up to 40 percent, according to a meta-analysis of 45 studies conducted in 15 countries between 1998 and 2008. Whether in corporate washrooms, office spaces, retail or healthcare settings, schools or hotels, the Refresh product line delivers the quality customers want and features that redefine foam soap expectations. The formulations leave skin silky-smooth with no sticky residue.

    Compared to traditional lotion soap, Refresh foam soaps go beyond taking care of hands – they provide opportunity to save on costs. According to an industry study, changing to foam soap in a washroom can result in:

    • 36 percent less product required
    • 45 percent less water needed
    • 30 percent more washes per liter

    Save even more on maintenance costs by pairing Refresh soaps with SC Johnson Professional’s new transparent dispensers. The Quick-View™ feature allows accurate product visibility from any distance or angle, maximizing maintenance efficiency. These dispensers are guaranteed for life, quick to refill and easy to service.

    The Refresh™ line includes:

    • Refresh Azure FOAM – Fresh Apple

    So fresh and clean, this fragrance reveals a sparkling ozone note infused with musk, lily of the valley and crisp apple.

    • Refresh Debonaire FOAM – Enchanted Rose

    This fragrance casts its spell with a captivating blend of velvety rose and geranium drizzled with honey.

    • Refresh Clear FOAM – Fragrance-Free and Dye-Free

    For more information on SC Johnson Professional’s Refresh™ range, visit SC Johnson Professional’s Deb brand invented the world’s first hygienically sealed inverted foaming soap pump and collapsible cartridge system.

    For more information about SC Johnson Professional’s full portfolio of solutions for facilities, visit

    About SC Johnson Professional

    SC Johnson Professional® is part of SC Johnson®, a family company dedicated to innovative, high-quality products, excellence in the workplace and a long-term commitment to the environment and the communities in which it operates. Based in the USA, the company is one of the world's leading manufacturers of household cleaning products and products for home storage, air care, pest control and shoe care, as well as professional products. The company has a long history in the professional market, in which it started operating in the 1930’s.

    SC Johnson Professional® provides expert skin care, cleaning & hygiene solutions for industrial, institutional and healthcare users. This incorporates the Deb range of specialist occupational skin care products along with well-known SC Johnson® brands and innovative professional cleaning & hygiene products.

    The SC Johnson Professional® purpose is to bring innovative, quality products and services to professional markets with outstanding performance that respect the environment, create efficiencies, reduce inventories, simplify training and provide a positive user experience. This is built on a deep understanding of customer needs and a vision for ‘rethinking the professional experience’ with the user in mind.

    Contact: Jennifer Petersen
    Mulberry Marketing Communications

  • And the winners are ...

    2019-03-01 8:24:00 PM +00:00

    Congratulations to this year's winners! 



    We are excited to announce the winning designs of the SC Johnson Professional Happy Hands Dispenser Contest! After receiving thousands of votes from across the country, we would like to congratulate our 2018-2019 Winners! 

    Thank you to all the teachers and students who participated in this year’s contest.

    To pre-register for the 2019/2020 Happy Hands Dispenser Design Contest, please visit our website:


  • 2018/2019 Happy Hands Finalists Announced!

    2019-02-01 12:08:00 AM +00:00
    Happy Hands

    We are excited to announce the finalists for the 2018/209 SC Johnson Professional Happy Hands Contest! 

    Firstly, we would like to thank all the Teachers and Students who participated in this year's contest. We received hundreds of unique designs from students in classes across the country ranging colourful germ monsters to creative comics promoting hand hygiene at schools.

    It was a difficult process to narrow down the designs to just 5 from each category, but all of us here at SC Johnson Professional Canada are excited to reveal the finalists in our third annual Happy Hands contest!

    “Each year we receive more imaginative designs, making it more difficult to select only five in each category,” said Patrick Boshell, Marketing Director Canada, Deb Group. “The creativity that the students implemented into each design shows us that hand washing can be fun and memorable.”

    Incorporating detailed drawings and bright, bold colors, each finalist design illustrates the important role hand washing plays in keeping everyone at school healthy.

    Voting on the student-drawn designs in the K-5 and Gr. 6-8 categories is on now through February 15, 2019 at This year’s Happy Hands contest finalists are:


    Elementary School: 

    • Sadie. A, Third Grade, East Antigonish Education Centre, NS
    • Jasmeen G., Fourth Grade, Headway School, AB
    • Ariella L., Fifth Grade, Torah Day School of Ottawa, ON
    • Karen   N., Fifth Grade, Holy Spirit Catholic School, ON
    • Cameron S., Fifth Grade, Eastside Elementary, NL



    Middle School:

    • Stephanie C., Eighth Grade, San Lorenzo Ruiz Catholic Elementary School, Markham, ON
    • Abigail H., Sixth Grade, Eastside Elementary, Corner Brook, NL
    • Prabhleen K., Sixth Grade, Headway School, Edmonton, AB
    • Bridget P., Eighth Grade, St. Agnes Junior High, Halifax, NS
    • Jada V., Eighth Grade, St. Timothy Catholic School, Toronto, ON



    The student whose design receives the most votes in each category will receive a $200 gift card. Each winning student’s school will also receive a $500 donation and the winning designs will be custom printed for free on up-to 500 manual Deb soap/sanitizer dispensers for use at the school.

    The designs were evaluated for visual appeal, overall hand hygiene design, creativity and unique design elements. The finalist receiving the most votes in each category will be announced on March 1, 2019.


    Vote now for your favourite design!